Trading Standards advice for new businesses

When starting a new business you might be concerned with finding premises, finding suppliers, employees or financial backing for your new enterprise. However, one thing that many businesses don't realise is the extent of their responsibilities under consumer protection law.

To make sure your new business doesn't fall foul of these requirements, Trading Standards can offer detailed advice on the legislation we enforce to avoid problems arising when you start trading.

For example, this could include ensuring your distance selling contracts for internet sales are in the correct format; that you know how to ensure that the goods you are selling are safe; that you display your business details, or that you have a system in place to avoid making underage sales.

We can also ensure that you are aware of your own rights, such as when you are required to give a full refund for returned products, how to respond if you receive unsolicited goods, or what to do if a customer cancels an order.

More information on Trading Standards.

If you cannot find what you are looking for or would like further information please contact us using any of the details listed above and one of our officers will get back to you.