We want to make it as easy as possible for you to get in touch with us. On our new website you will find various ways of contacting us so that you can choose the way that suits you best.
If you are not sure of the number you need, you can call our general enquiry line on 0131 200 2323 or e-mail Just Ask. The enquiry line is open from 8.30am to 5pm Monday to Thursday and 8.30am to 3.40pm on Friday but closed on weekends and public holidays. If you would like to contact us when the enquiry line is closed please see our out of hours information.
If you want to speak to a member of staff or find out an extension number, then please call our main switchboard on 0131 200 2000.
If you know the service you are looking for you will find more details and contact information (phone, fax, e-mail and postal addresses) in our A-Z of Council services.
If you have any problems with our website's performance or have other technical issues, please contact the webteam or complete a website feedback form.
If you have hearing difficulties or need information in another language our Interpretation and Translation Service may be able to help you.
We welcome comments and complaints about our services on our Comments and complaints form. Please contact the Customer Care team. Information on how we deal with complaints.
As a first step, you should contact the department that provides the service or our customer care team.
Emergency telephone numbers
Useful Council contacts including Rapid Response, Council tax, rubbish, roads, lighting, libraries and other services
Useful non Council contacts Police and Fire, Government, travel, tourism, health and utilities.
Department contact details
Councillors
Council offices
